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How to create and manage shifts in Givver

Publish unassigned shifts

Open shifts allow managers to publish unassigned shifts. This helps teams fill staffing gaps quickly while keeping rota management flexible.

This guide explains how to create, publish, and assign open shifts in Givver.


🛠️ Access Team Rotas

  1. Go to the "Time & Attendance" section

  2. Open the "Team Rotas" tab


➕ Create a new open shift

  1. Click "Plan"

  2. Select "New open shift"

This opens the open shift creation panel.


📍 Configure the open shift

When creating an open shift, you can define:

  1. Site

  2. Shift pattern

  3. Shift date

  4. Number of people needed

  5. Specific roles

  6. Urgency

  7. Notes


🏢 Select the site and shift pattern

  1. Select the relevant site

  2. Choose the shift pattern you want to use

The selected shift pattern will automatically apply the configured work periods and breaks.


📅 Choose the shift date

  1. Select the date for the open shift


👥 Define staffing needs

  1. Enter the number of people required for the shift

  2. Click "+ Add specific roles" if needed

  3. Select the relevant role for the shift

You can use roles to ensure only appropriately qualified team members can claim the shift.


🚨 Set urgency and notes

  1. Choose the urgency level:

    • Low

    • Medium

    • High / Urgent

  2. Add notes or additional requirements if needed

This helps communicate staffing priorities to the team.


💾 Create the open shift

  1. Review the shift details

  2. Click "Create Open Shift"

The shift will now appear in the Open Shifts section of the rota.


🙋 Assign employees to the open shift

Managers can assign employees directly to an open shift if needed.

  1. Select the open shift in the rota

  2. Click the "Assign" icon

  3. Select one or multiple employees

  4. Confirm the assignment


🧠 Things to keep in mind

  1. Open shifts are unassigned until claimed or assigned

  2. Roles help control who can take specific shifts

  3. Shift patterns automatically apply shift timings and breaks

  4. Open shifts improve scheduling flexibility across teams and sites


💚 Need help? Contact your administrator or reach out to our support team.

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