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How rota notifications work in Givver

Stay informed about shift updates, changes, and availability

Rota notifications in Givver ensure that employees are kept up to date with any changes to their schedule. Notifications can be delivered within Givver and, if enabled, via email.


🛠️ Where to manage notification settings

  1. Go to "Settings"

  2. Open the "Admin" section

  3. Navigate to the "Rota" section

  4. Open the "Notifications" settings

From here, you can control how and when employees are notified about rota updates.


📢 Types of rota notifications

You can enable or disable notifications for different events:

  1. When shifts are published
    Employees are notified when new shifts are assigned and published

  2. When published shifts change
    Notifications are sent if the date, time, location, or role of a shift is updated

  3. When shifts are cancelled
    Employees are notified if a shift is removed, unassigned, or moved to open shifts

  4. When open shifts become available
    Eligible employees are notified when new open shifts are available to claim


📬 How employees receive notifications

Notifications can be delivered through different channels:

  1. Givver inbox
    All notifications appear within Givver, allowing employees to track updates in one place

  2. Email notifications
    If enabled, notifications are also sent via email:

    • Corporate email

    • Personal email (if configured)

This ensures employees stay informed even when they are not actively using the platform.


⚙️ Managing notification preferences

  1. Enable or disable each notification type based on your company’s needs

  2. Decide whether employees should receive real-time updates

  3. Review settings regularly to ensure the right level of communication


🧠 Things to keep in mind

  1. Notifications help reduce confusion around shift changes

  2. Too many notifications can overwhelm employees, so balance is important

  3. Email notifications depend on your configuration settings

  4. The Givver inbox always provides a central source of truth


💚 Need help? Contact your administrator or reach out to our support team.

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