If you have forgotten your clock-in PIN, you can securely reset it using a six-digit verification code. Depending on your company’s notification settings, the code may arrive by work email, in your Givver Inbox, or through both channels.
🔑 Reset your PIN from My Settings
Go to My Settings.
In the Security section, open Clock PIN.
Select Forgot PIN?
Select Send verification code.
Check your work email and Givver Inbox for the six-digit verification code.
Enter the code, then enter and confirm your new PIN.
Select Reset PIN.
Your new PIN is ready to use the next time you clock in or out.
📱 Reset your PIN while clocking in or out
Scan the QR code displayed at your workplace.
Select Forgot PIN? below the PIN keypad.
Enter your work email address.
Select Send verification code.
Check your work email and Givver Inbox for the six-digit verification code.
Enter the code, then enter and confirm your new PIN.
Select Reset PIN.
Return to the clock screen and use your new PIN. If prompted, scan the workplace QR code again.
🧠 Things to keep in mind
The verification code is valid for 10 minutes.
The code may arrive by work email, in your Givver Inbox, or through both channels, depending on your company’s notification settings.
Use the work email address linked to your Givver account.
Your new PIN must meet the requirements displayed on screen.
If the email does not arrive, check your junk or spam folder and your Givver Inbox.
If you still cannot access the code, contact your administrator or Givver Support.
💚 Need help? Contact your administrator or reach out to our support team.